1. Acceptance of Terms

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these terms and conditions, including those additional terms, conditions, and policies referenced herein.

2. Authenticity Guarantee

At Asanagi Store, we guarantee the absolute authenticity of our products. All apparel, accessories, and curated lifestyle goods are sourced directly through verified, legitimate Japanese retail networks and official brand channels to ensure premium quality and genuine heritage.

3. Order Processing

Orders are processed once payment authorization is fully confirmed. Due to the specialty, rarity, and limited nature of our curated Japanese collections, processing and sourcing timelines may vary depending on product availability and peak periods.

4. Payment Methods

We accept a variety of secure payment options, including PayPal and major Credit Cards. Sourcing, preparation, and dispatch of your order will only commence after final payment clearance.

5. Shipping & Customs

Our collections are primarily dispatched directly from Japan or through our designated logistics partners. Once a parcel is handed over to the shipping carrier, the responsibility, risk, and ownership of the goods transfer to the buyer.

• Buyers are fully responsible for any import duties, customs fees, VAT, or local taxes levied by their destination authorities upon arrival.

6. Limitation of Liability

Asanagi Store, our directors, officers, or employees shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind. Our maximum liability to you for any order placed on this website is strictly limited to the total monetary value of that specific order.

7. Intellectual Property

All content included on this site — such as text, graphics, logos, images, and digital downloads — is the exclusive property of Asanagi Store or its content suppliers and is protected by international intellectual property laws. Unauthorized reproduction, modification, or use of any content is strictly prohibited.

8. Policy Changes

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. Any modifications will be posted directly on this page and take effect immediately upon publication. It is your responsibility to check our website periodically for changes.

9. Pre-order & Specialty Items

• Availability: Pre-order items are for reservation purposes only. While we secure stock diligently through our channels, allocation is subject to supplier and manufacturer availability. If an item becomes completely unavailable, a full refund will be issued immediately.
• No Changes or Cancellations: Once a pre-order is successfully placed, it cannot be modified, exchanged for other items, or cancelled for a refund due to a change of mind or personal preference.
• Release Schedules: Official pre-order items are subject to the manufacturer's release schedules, and dispatch will occur once the collection becomes officially available in Japan. Estimated timelines will be outlined in specific product descriptions.
• Uncontrollable Cancellations: In rare cases where a pre-order must be cancelled due to manufacturer decisions, production shortages, or other uncontrollable external factors, Asanagi Store will promptly notify you and provide a full refund.